Privacy Policy

Effective Date: 9/9/2026

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About This Policy

C&C Septic Services (“C&C,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, share, and protect personal information when you visit www.candcseptic.com , submit a service inquiry, request an estimate, schedule an appointment, communicate with us, receive septic services, or otherwise interact with us through related services.

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Information We Collect

We may collect the following categories of information:

• Information you provide directly. This may include your name, phone number, email address, service or property address, mailing address, preferred contact method, appointment details, septic-service needs, property details, messages, uploaded photos or documents, billing details, and other information you choose to provide.

• Information collected automatically. Depending on how www.candcseptic.com is configured, we may collect information such as your IP address, browser and device type, pages viewed, approximate location derived from an IP address, referral source, and interactions with the website.

• Information received from third parties. We may receive information from a person who requests service on your behalf, a property owner or manager, or a platform through which you contact us, when permitted by applicable law.

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If you provide billing or payment details, payment-card information should generally be handled by the payment processor rather than stored by C&C. We do not intentionally store full payment-card numbers unless necessary and permitted by applicable law.

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How We Use Personal Information

We may use personal information to:

• Respond to inquiries, provide estimates, schedule appointments, and provide septic services.

• Process payments and communicate about appointments, invoices, service updates, customer support, and follow-up services.

• Improve our website, operations, services, and customer experience.

• Maintain security, prevent fraud or misuse, protect our rights, and comply with legal obligations.

• Send marketing communications where permitted by law. You may opt out of promotional emails by using the unsubscribe instructions or contacting us.

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Cookies and Similar Technologies

The website may use necessary cookies and similar technologies to operate properly, maintain security, and remember preferences. If used, analytics or performance tools may help us understand website traffic and improve the website.

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Third-party tools may place cookies or collect information if they are used for hosting, forms, scheduling, maps, communications, analytics, or other website functions. You can usually control cookies through your browser settings, although disabling some cookies may affect website features. The exact cookies and tools used on www.candcseptic.com should be confirmed before this policy is published.

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How We Share Information

We may share personal information with:

• Service providers. Companies or individuals that help us operate our business, such as payment, scheduling, hosting, communications, forms, analytics, information-technology, or security providers, if used.

• Professional advisers. Advisers, insurers, accountants, auditors, or other professional service providers when reasonably necessary.

• Legal or safety recipients. Government authorities, courts, law-enforcement agencies, or other parties when required or permitted by law, or when reasonably necessary to protect safety, rights, property, or the security of our services.

• Business-transfer recipients. Parties involved in a merger, acquisition, sale, financing, reorganization, or transfer of some or all of our business or assets.

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If C&C sells or shares personal information as defined by applicable law, or uses targeted advertising, this Policy must be updated to describe those practices and any available choices before publication or use of those practices.

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Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy. Retention periods depend on the service involved and our accounting, legal, tax, business, security, and dispute-resolution needs.

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Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission or storage system is completely secure, and we cannot promise absolute security.

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Your Choices and Privacy Rights

Depending on where you live and applicable law, you may have choices or rights that include:

• Marketing choices. Opt out of promotional emails by using the unsubscribe instructions or contacting us. Service-related communications may still be sent when reasonably necessary.

• Cookie controls. Use your browser settings to manage or block cookies, subject to the effect this may have on website features.

• Privacy requests. Request access to, correction of, or deletion of personal information, or ask about other rights available under applicable law.

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To submit a privacy request, contact us using the information below:

C&C Septic Services

Email: candcsepticservices@gmail.com

Phone: 919-333-9124

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We may need to verify your identity before completing a request. We will handle requests in accordance with applicable law and will not discriminate against you for exercising rights that apply to you.

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State-Specific Privacy Rights

Privacy rights vary by state. Before publishing, C&C should identify the states where it does business and add any state-specific disclosures, rights, request methods, and notices that apply. Depending on the applicable law, residents may have rights such as access, correction, deletion, portability, or opting out of certain processing activities.

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C&C will honor Global Privacy Control or another applicable opt-out preference signal where required by law, if applicable. Any California disclosure about the sale or sharing of personal information must be based on C&C’s actual practices and updated if those practices change.

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Children’s Privacy

Our website and services are not directed to children under 13. C&C does not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

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Third-Party Links

Our website may contain links to third-party websites or services, including social media, maps, payment, or review platforms. Linked websites have their own privacy practices, and C&C is not responsible for their content or privacy practices.

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Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on www.candcseptic.com and update the Effective Date above. The updated Policy will apply from the date it is posted unless otherwise stated.

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Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

C&C Septic Services

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Phone: 919-333-9124

Email: candcsepticservices@gmail.com

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